Refund Policy
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Refund Policy for Bharat Playground Gaming Android App
At Bharat Playground, we strive to provide our users with a satisfying gaming experience. However, we understand that there may be instances where a refund is necessary. This Refund Policy outlines the circumstances under which refunds may be granted for purchases made through our gaming Android app available at bharatplayground.com.
1. Eligibility for Refunds
1.1 In-App Purchases: Refunds may be issued for purchases made within the app, such as virtual currency, power-ups, or other in-game items ("In-App Purchases"), under the following conditions:
1.2 Subscription Services: Refunds for subscription services, such as premium memberships or ad-free versions of the app, are subject to the terms and conditions outlined in the subscription agreement. Please refer to the subscription agreement for specific refund eligibility criteria.
2. Refund Requests
2.1 Submission: To request a refund, you must contact our customer support team at contact@bharatplayground.com within [insert number of days] days of the purchase date. Please provide the following information in your refund request:
2.2 Review Process: Our customer support team will review your refund request and may require additional information or documentation to process the refund. We reserve the right to refuse refunds if we determine that the request does not meet our eligibility criteria.
3. Refund Method
3.1 Original Payment Method: Refunds will be issued using the original method of payment used for the purchase. For example, if the purchase was made using a credit card, the refund will be credited back to the same credit card account.
3.2 Processing Time: Please allow 25] business days for the refund to be processed and reflected in your account. Processing times may vary depending on your payment provider.
4. Changes to Refund Policy
We reserve the right to update or modify this Refund Policy at any time without prior notice. Any changes to the policy will be effective immediately upon posting on our website or within the app.
5. Contact Us
If you have any questions or concerns about this Refund Policy or need assistance with a refund request, please contact us at bharatplayground@gmail.com